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Thank you from

THANK YOU for writing to us here at!

Our customers mean the world to us, so you can trust us when we say that we will be in touch with you as soon as we possibly can. We are a small company, but our team is dedicated to customer service, like the bee is dedicated to the hive.

If your issue is urgent, you can always call us on any Business Day (that is not a holiday) during the hours of 9am – 3pm Pacific Standard Time. Our toll-free number once again is 1-855-909-2772 (click to call). If you call AFTER HOURS, we will try to respond by the end of that next business day.

**If you wish to be contacted by phone, please REPLY TO THIS EMAIL and provide us that information as well. Otherwise you will be contacted by email initially. For larger conversations, we can arrange a time in which our team will call you during our working hours.

…and remember that when you need to email us about anything, please make sure to always write to us at:

Thanks again for writing and we look forward to serving you!


The Friendly team at

100% Canadian Owned and Operated
Always Ethical. Always Canadian.

How can we help you?

We are here to help you with your order, answer questions and generally make sure your buying process with us goes smoothly. You can call us directly, email us or use our online form (all below). No matter how you contact us, you can always be sure that we will treat you with kindness and a smile. It is how we do everything.

Please go to My Account if you wish to:

  • VIEW your order details
  • PRINT your receipt
  • MAKE CHANGES to your profile or account
  • TRACK your package(s) online
  • If you wish to REVIEW our performance, please click here or use the online form below to explain your issue to us in detail.

How To Contact Us

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The best way to reach us! Fill it out and we’ll get back to you within 1 business day. Maybe even faster, if we’re especially lonely.

Email us and we’ll get back to you within 1 business day.

*** If you use HOTMAIL, LIVE OR MSN email – please add and to your Address Book to ensure proper email delivery.

Call-in hours are Monday – Friday, 9 a.m. – 3 p.m. (PST | Vancouver, BC time!)

1-855-909-2772 (click to call)

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Our small staff may not always be there to answer the phone due to holidays, internal meetings, team building, or just due to being overrun by frantic contact lens users. If this happens, don’t worry! Feel free to leave a voice message and we’ll get back to you within 1 business day.


Corporate Offices can be reached by writing to
Attention: Office of the CEO
The Contactsforless Retail Corporation
PO Box 48175
Queensborough PO
New Westminster, BC V3M 0A7
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